AI Enablement | Program Leadership | Customer Success Transformation
Director-level enablement and AI adoption leader specializing in workforce readiness, technical capability development, and enterprise technology adoption. Proven success designing and scaling global enablement programs that accelerate adoption, strengthen Customer Success performance, and drive measurable business outcomes.
Cisco • Splunk • Disney • U.S. Department of State
I build enablement programs that help teams adopt technology, execute consistently, and move from strategy to measurable business outcomes.
Practical AI adoption, role-based learning, confidence building, and workforce readiness for customer-facing teams.
Cross-functional initiatives that align stakeholders, execution, governance, and measurable business impact.
Turning complex technical concepts into usable training, job aids, and scalable learning resources.
My strength is transforming complexity into clarity. I connect business priorities, technical knowledge, customer outcomes, and workforce readiness into enablement programs that are scalable, measurable, and operationally effective.
I bring the discipline of program management, the lens of customer success, and practical experience with enterprise transformation initiatives to help teams execute with confidence.
“Enablement is not training for the sake of training. It is the operating system that helps people execute strategy.”
Let’s connect regarding your enablement strategy for customer success transformation.